Shipping policy
Thank you for choosing ORYX.
We are committed to delivering your order with precision and reliability.
Processing Time
All orders are processed within 1–3 business days.
Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed slightly. If a significant delay occurs, we will notify you via email.
Shipping Time
Estimated delivery times:
- Mexico: 3–7 business days
- United States: 5–10 business days
- International: 7–15 business days
Shipping times may vary depending on location, customs processing, and carrier delays.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
From time to time, ORYX may offer free shipping promotions.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Please allow 24–48 hours for tracking information to update.
Incorrect Addresses
ORYX is not responsible for orders shipped to incorrectly provided addresses.
Please verify your shipping details before completing your order.
Lost or Stolen Packages
ORYX is not responsible for lost or stolen packages marked as delivered.
If your package is missing, please contact the shipping carrier directly.